Leadership will impact employee experience now more than ever

first_imgCan managers build connections with employees, manage performance, communicate messages and give recognition remotely?  Are there differences in how teams or departments work that could allow for unique return-to-work plans?  How we return our people to our offices and branches will be one of the most important employee engagement activities this year. Not only will our re-entry impact the bottom line, it will also impact our engagement survey scores, employees’ decisions to stay or look for other opportunities, and how they share their experience with members and prospective hires. So, as leaders, are we ready to challenge our personal working preferences to ensure the best employee experience? Here are a few questions to consider:Have employees been successful at home, and can they continue to work from their home offices?  Have managers set clear expectations and understand how employees are performing both in and out of the office?center_img Can everyone participate in return to in-office decisions? As leaders, we need to assess our current beliefs, understand the true state, and then take action.  Time is passing quickly, so here are a few actions you can take:  Come from a place of empathy: Start by acknowledging that COVID-19 has been and is a shared experience for us all. Acknowledge that each employee is unique and psychological safety comfort levels will vary.Engage employees in the solution: Invite employees into the return-to-work conversation. Create an exercise for departments to revisit team deliverables and goals,  and reprioritize as needed. Then, talk to each of your employees to understand any unique working or scheduling needs. Be clear that this process will involve compromises, and the goal is to find the best solution for the employee and to ensure team deliverables can still be met. Communicate the why: Make sure shared goals and values are not forgotten in this process. Remind employees of why their work matters. If having employees in an office/branch is needed, be clear about why, and make sure they know how you are keeping them safe. Communicate often and make sure there is a ‘source of truth’ where employees can get the information they need.  Create or revisit remote working resources: With a long-term mindset, look at your work from home policies and practices and re-evaluate how managers and employees will connect for 1:1s, dispersed team meetings, etc.  Don’t be afraid to do the right thing: In the absence of a playbook, put humanity first— listen and find solutions in partnership with employees. An A/B schedule can ensure you have a response if someone complains, but being inclusive will drive employee engagement. Don’t let your personal preferences and beliefs interfere with one of the biggest employee-impacting decisions to date. When you engage employees in the process and solution, they’ll feel an increased commitment to the credit union, their team and your members. Now more than ever, we must live out our mission of “people helping people.” ShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,Chary Krout For over 25 years, Chary has dedicated her career to coming alongside credit union employees and leaders, helping them solve problems, and creating better workplaces for everyone.  Chary believes in … Web: https://www.cultivateresults.com Detailslast_img read more

Clear Lake Fire Department gets anonymous donation for underwater search and rescue device

first_imgCLEAR LAKE — The Clear Lake Volunteer Fire Department has received an anonymous donation to be used to purchase a remotely operated underwater vehicle to be utilized for search and rescue operations throughout north-central Iowa.Fire Chief Doug Meyers says it’s basically a computer-controlled submarine the size of travel luggage that can be used from a boat platform in the open-water season as well as from the ice during the winter months. “The drone itself has a couple of different sensors on it. There’s some high-intensity lighting that’s included with it, and a live video camera. Probably the most important part is a multi-beam sonar that’s attached to it. That would be much more useful when the water is kind of cloudy or poor visibility, like at night when you don’t have a lot of ambient lighting. The sonar is a real high-intensity sonar that allows for basically 3D imaging objects in the water, whether it be a victim of a drowning or a submerged piece of equipment like an ATV or car or something like that.”Meyers says when reflecting on the past, this piece of equipment would have been a tremendous help in rescue efforts. “What it does is that it really would shorten down the length of time you could do a search of an area, plus in the event that you were able to locate something with traditional side-scan sonar, this would allow you to grab a hold of the victim with some sort of retrievable device on it, or deploy some sort of marking system, whether it would be a small buoy or line to the victim, that you could use for the retrieval process.”Meyers says the device would also help reduce the number of department members in the water searching for a victim, especially in the winter months.  “In particular in Clear Lake when we have the aerator sections that are wide open and really cover a large area, especially in the early and late season when you may have areas of 30 or 40 acres of open water, and it’s almost impossible to get a small boat to those areas and then use traditional sonar. This could be deployed directly from the ice, and we have about 450 feet of tether line that we could use from the safety of the ice shelf without putting people in the water.”Meyers says it’s great to see people step up such as the anonymous donor for this piece of equipment as well as those who made the donation for the department’s fire boat.  “The fire boat was donated by a couple that was passionate about the lake as well as the community as a whole. They had a lot of experience with boating and sailing. Those are the type of people that make living in Iowa great, they look forward to giving back to communities when they have opportunities.”Meyers says they will have a couple of weeks of training before having the device ready for use, and he says under their mutual aid agreements, it will be available for other departments to use when needed.last_img read more

Booker campaigns in Iowa as rivals debate in LA

first_imgNew Jersey Senator Cory Booker says he likely missed out on a fundraising boost by being excluded from last night’s debate among the Democratic presidential candidates.“It’s exposure that is incredibly valuable,” Booker said in Des Moines. “It has always led for us to a spike in contributions…The first hour after the last debate beat any fundraising day that we had in the entire campaign.”Booker spoke to reporters as the debate was nearing its conclusion, touting metrics like the number of precinct captains he’s recruited for Caucus Night as a different measure of his campaign’s progress.“Three or four months ago if you’d told me I was going to miss a debate, we would have thought it would have been a mortal blow,” Booker said,”but the reason why it’s not is because this last month or two – since the last debate — has been an avalanche of on-line supporters, people saying we want him on the stage and now we realize we have to fight for him to be on that stage.”As his competitors traded verbal jabs in front of a national television audience, Booker was in the basement of his campaign’s Des Moines office, calling likely Iowa Caucus-goers along with about 30 other campaign volunteers.“I’m here in Iowa doing what you need to do to win,” Booker said. “…We’ve already seen an uptick in the polls. I think my staff showed me four polls where we hit four percent since they closed the debate criteria for this one. We’ll see which ones are qualifying polls and I’m just very confident I’ll be there in January.”The next Democratic presidential candidate debate will be held in Des Moines on January 14.“This debate is over now?” Booker asked the reporters in Des Moines who’d been asking him questions for 15 minutes.“They’re talking about the wine cave right now,” Iowa Starting Line founder Pat Rynard said, a reference to Elizabeth Warren and Pete Buttigieg debating the location of one of Buttigieg’s fundraisers.“Are the really talking about the wine cave?” Booker replied.Another reporter asked: “Do you have any experience with a wine cave?”“I know this actually loses me votes probably every time I say it, but I’ve never actually drank in my life,” Booker said, with a laugh. “So if I was going to have a cave in my house, I’d put something better than wine (in it). I might make it a sci-fi tribute, with a great TV for me to watch episodes of Star Trek.”Today, Booker is embarking on a bus tour with stops in Adel, Fort Dodge and Sioux City. On Saturday, he’ll be in Sioux Center and Spencer before traveling to Mason City, where he’ll appear at the Historic Park Inn Hotel Ballroom at 7:30 PM.last_img read more